Payroll Providers

Increase your revenue, not your expenses.

The Opportunity

Payroll providers serve employers who are looking for a one-stop shop for all of their benefit needs.

The Problem

Payroll providers struggle with poor integration, high support costs, and heavy administrative burdens, turning benefits into a cost center rather than a revenue driver.

The Solution

Leverage First Dollar’s flexible integration tools and servicing models to streamline operations and deliver a seamless customer experience—without adding headcount.

Why payroll providers should offer health spending benefits on their platform

Employers want them

In 2023, 36% of private industry employees had access to a health savings account (HSA), 47% had access to a healthcare flexible spending arrangement (FSA), and 41% had access to a dependent care flexible spending arrangement (DC-FSA).

U.S. Bureau of Labor Statistics

HR teams are drowning in point solutions

HR leaders spend a third of their workweek managing benefit providers, and 50% of organizations juggle 4-9 different solutions just for health management. A payroll provider who offers health spending benefits directly on their platform stands out from the competition. Clients eliminate another vendor, and you increase your platform stickiness and revenue.

Wellframe “Fighting Point Solution Fatigue in Health Management"Quantum Health “Point Solution Fatigue”

Payroll teams can win by offering directly

Referral partnerships provide payroll companies with little upside. If payroll companies instead offered health spending benefits directly, they could generate more than 3x revenue for existing CDH benefits and 10% greater revenue for new CDH benefits.

Source: Internal First Dollar Data

How It Works

Choose your benefits

Select which benefits—such as HSAs, FSAs, HRAs, LSAs, and more—you want to offer employers.

Select your servicing model

Decide whether you want to handle customer support internally or leverage First Dollar’s servicing options.

Select your administration approach

Leverage Health Wallet Manager's self-service tools for claims adjudication and employer reporting or leverage our back office resources.

Tailor integration for your platform

Partners can embed First Dollar’s technology into their existing systems using a range of tools, including: APIs for deep integration and automation, Single Sign-On (SSO) for an intuitive user experience, and widgets for quick, no-code implementation.

Select your card setup

Partners can choose to issue a physical card, virtual card, or both—delivering a modern, frictionless spending experience.

Select your preferred brand

Use our branding tools to offer an employer-branded benefits experience, white-label our platform, or additional configurations.

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SUPPORT

Support for you and your customers

We understand what payroll providers need to succeed. That's why we offer flexible support options that can be offered under your preferred brand. Front-line support? Claims adjudication? We got it.

A snippet of UI that shows how many claims are less than 5 days old, 5 to 10 days old, and more than 10 days old.

Branding tools

Make it yours

Customize your Health Wallet solution with your logo, colors, sending domain, and brand identity—down to the last detail, including our marketing collateral. Or don't! We support a variety of brand configurations.